Skip to main content

Booking and Cancellation Policy

Bookings

All bookings require advance payment.
The booking confirmation will only be considered valid once the corresponding payment has been made.

Advance Cancellation Policy

  • Cancellation with 30 days’ notice: 100% of the amount paid will be refunded.
  • Cancellation with 15 days’ notice: 50% of the amount paid will be refunded.
  • Cancellation with 7 days’ notice or less: no refund will be made.
    In this case, a voucher for another group may be issued (not valid for individual bookings).
  • Cancellations on the same day as the booking: no refund will be made and no voucher will be issued. The amount paid will be lost in full.